# Book&Rent

> A rental management platform you own, with inventory, bookings, payments and your own customer-facing rental website. — Run your rental business on a platform that is yours.

Product page: <https://lumoraone.io/products/book-and-rent>

**Category:** Rental management

Lumora Book&Rent brings inventory, availability, orders, payments and documents together with a customer-facing rental website. Customers pick dates, see what is available and book online; your team prepares, hands over and takes back the items from the same system. Because you own the platform instead of renting a store on someone else's, you set your own business rules, design your own website and configure the system around the way your business works.

**Built for:** Equipment rental companies; Event and party rental businesses; Camera, AV and production gear rental houses; Bike, sports and outdoor gear rental shops

## Problems it solves

- **Hosted rental software means a monthly bill and a store that lives on someone else's platform.** Lumora Book&Rent is a platform you own. The website, the data and the configuration are yours.
- **Hosted store builders decide which rules and checkout steps you can have.** You define your own pricing structures, rental periods, deposits, lead times and booking rules.
- **The same item gets booked twice because availability is tracked in spreadsheets.** Availability is calculated from stock and existing orders and updates as bookings are made, online or by staff.
- **The rental website looks like every other store built from the same template.** You design your own customer-facing website, with your branding, pages and domain.

## What makes it different

- **You own the platform, not a store on someone else's**: Lumora Book&Rent is delivered as your own platform rather than an account on a shared rental store service. Your website, customer data and configuration belong to you.
- **Business rules you design yourself**: Pricing structures, rental periods, deposits, taxes, opening hours, lead times and booking conditions are all configurable to match how your business operates.
- **A customer-facing website you design**: The rental website is yours to design: branding, layout, pages and domain, with date selection, live availability and checkout built in.

## Capabilities

- **Inventory management**: Product catalog, Stock tracking, Real-time availability, Bundles and kits, Product variations, Barcode and QR code scanning, Multiple locations, Buffer time between rentals
- **Orders and bookings**: Order management, Order status workflow, Booking calendar, Shortage warnings, Pickup and return handling, Delivery and collection, Late return and damage charges
- **Customer-facing rental website**: Website design and branding, Custom pages and content, Date selection with live availability, Cart and checkout, Custom checkout fields, Customer accounts, Your own domain, Mobile-friendly website
- **Pricing and business rules**: Flexible pricing structures, Seasonal and peak pricing, Discounts and coupon codes, Security deposits, Tax rules, Opening hours and lead time, Minimum and maximum rental periods
- **Payments**: Online payments, Partial and advance payments, Deposit collection and release, Manual payment recording, Refunds
- **Documents and notifications**: Quotes, Rental contracts, Invoices, Digital signatures, Packing slips, Custom document templates, Email notifications
- **Customer management**: Customer records, Order history, Notes, Custom fields, Customer-specific discounts
- **Reports and administration**: Revenue reports, Utilization reports, Data export, Staff accounts, Roles and permissions

## Use cases

- **Event and party rentals**: Rent out furniture, tents, decor and tableware for set event dates, with delivery and collection.
- **Camera and AV equipment rental**: Track individual cameras, lenses and audio kits by serial number and rent them out as bundles.
- **Bike and outdoor gear rental**: Let customers book bikes, boards and camping gear online by the hour or day, in the right size.
- **Tool and equipment hire**: Rent out tools and machinery by the day or week, with deposits and damage charges.

## Integrations

- **Stripe**: Connects with Stripe.
- **PayPal**: Connects with PayPal.

## Security

- **Platform ownership**: The platform, the website and the data in it belong to your business.
- **Roles and permissions**: Each staff member only sees and changes what their role allows.

## Frequently asked questions

### How is Lumora Book&Rent different from a hosted rental store builder?

With a hosted store builder you build a store inside the vendor's platform. With Lumora Book&Rent the platform is yours: you design your own customer-facing website, set your own business rules and configure the system the way your business works.

### Can we set our own pricing and booking rules?

Yes. Pricing structures, seasonal rates, deposits, taxes, opening hours, lead times and minimum or maximum rental periods are all configured by you.

### How does Lumora Book&Rent prevent double bookings?

Availability is calculated from your stock and existing orders. It updates as bookings are made, whether a customer books online or staff create the order.

### Can customers book and pay online?

Yes. Customers pick their dates on your website, see what is available, check out and pay online.

## Ownership and deployment

- Every Lumora product is available through a one-time product purchase.
- Each purchased application is deployed on one agreed hosting environment: Lumora-managed (hosting included) or on the customer's own hosting with application files provided by Lumora.
- The extended license includes 5 years of product updates from the go-live date; updates can be renewed on request after that.
- Data migration from an existing system and customization are quoted per project.
- Support and maintenance cover system bugs.
- Organizations can buy one product or several Lumora products together.

Contact: <https://lumoraone.io/book-demo>
