# SmartEvents > An event marketplace and planning tool that connects organizers with venues and vendors. — Plan, book and sell events in one place. Product page: **Category:** Event marketplace and management Lumora SmartEvents combines a marketplace, where organizers find, book, rent or buy venues, equipment and services, with the tools to plan and run the event itself. Vendors get a storefront, a booking calendar and order fulfillment; organizers get guest lists, vendor contracts, budgets, tickets and a run of show. Payments, deposits, refunds and invoices are handled in the same application. **Built for:** Event organizers; Corporate event planners; Venue hosts; Equipment rental companies; Experiential agencies ## Problems it solves - **Ticketing platforms charge monthly fees and take a percentage of every ticket.** Lumora SmartEvents is a one-time product purchase, and payments go to your own Stripe or merchant account. - **Booking venues, equipment and services means contacting vendors one by one.** Organizers search one marketplace, check availability calendars and send booking requests from the same place. - **Event plans live in spreadsheets separate from the bookings.** Guest lists, vendor contracts, staff checklists, budgets and the run of show sit alongside the bookings. - **Attendee data stays inside a ticketing vendor's network.** Lumora SmartEvents runs on one agreed hosting environment, managed by Lumora or on your own hosting. ## What makes it different - **Bought once, with payments to your own account**: Lumora SmartEvents is a one-time product purchase. The base license covers the product as it is today; the extended license adds 5 years of product updates from the go-live date. Payments run through your own Stripe or merchant account. - **Marketplace and event management in one application**: Vendor listings, bookings, equipment rental, ticketing, event planning and payments share one set of records for organizers and vendors. - **Runs on one agreed hosting environment**: Each purchase is deployed on one environment: Lumora-managed with hosting included, or your own hosting with application files provided by Lumora. ## Capabilities - **Vendor marketplace and discovery**: Vendor directory, Equipment and product catalog, Service listings, Curated event packages, Search and filters, Vendor reviews - **Booking and availability**: Availability calendars, Direct booking requests, Instant booking for approved organizers, Deposit approvals, Automated cancellation policies - **Equipment rental**: AV, sound and lighting equipment, Stage and seating furniture, Decorations and floral, Production vehicles and shuttles, Temporary power and tents - **Event commerce and ticketing**: Merchandise purchase, Equipment rental schedules, Ticket booking and QR passes, Sponsorship and exhibitor packages, Subscription memberships - **Event management**: Event plan builder, Guest list and RSVP tracking, Vendor contract management, Staff task checklist, Event budget tracking, Run of show - **Vendor portal and operations**: Vendor brand storefront, Digital service catalogues, Tiered pricing rules, Booking calendar sync, Order fulfillment, Client review management - **Payments and invoicing**: Online card and bank payments, Security deposits and holds, Automated refunds, Tax invoices ## AI capabilities - **Event recommendations**: Suggests venues, decor themes and entertainment packages that suit the event type and budget. - **Budget estimation**: Estimates per-head costs for catering, AV and venue hire. - **Vendor matching**: Matches event requirements with well-rated local vendors who are free on the date. - **Event planning assistant**: Drafts run-of-show agendas, staffing checklists and guest communication scripts. - **Package suggestions**: Suggests bundles of equipment and services that vendors can offer as discounted packages. ## Use cases - **Corporate conferences and summits**: Handle attendee badges, breakout room AV rentals and keynote sessions. - **Weddings and celebrations**: Book venues, florists, lighting and catering on one timeline. - **Festivals and public expos**: Coordinate vendor stalls, ticket scanning and temporary power. ## Integrations - **Lumora BizPush**: Turns event attendees into leads and keeps sponsor relationships in Lumora BizPush. - **Lumora Clarity**: Handles vendor payment schedules, deposits and asset depreciation in Lumora Clarity. - **Lumora LingoMaster**: Translates schedules and signage for attendees. - **Stripe**: Connects with Stripe. - **Apple Pay**: Connects with Apple Pay. - **Google Wallet**: Connects with Google Wallet. - **Zoom Webinars**: Connects with Zoom Webinars. - **Mailchimp**: Connects with Mailchimp. - **WhatsApp**: Connects with WhatsApp. ## Security - **Payments**: Payments go to your own Stripe or merchant account. ## Frequently asked questions ### Can vendors on Lumora SmartEvents list both rental products and hourly services? Yes. Vendors can list physical rental items with delivery schedules alongside services that are booked by the hour. ### How does Lumora SmartEvents handle tickets and check-in? Attendees receive a QR pass that can be kept in Apple Wallet or Google Wallet, and staff scan it with a smartphone at check-in. ## Ownership and deployment - Every Lumora product is available through a one-time product purchase. - Each purchased application is deployed on one agreed hosting environment: Lumora-managed (hosting included) or on the customer's own hosting with application files provided by Lumora. - The extended license includes 5 years of product updates from the go-live date; updates can be renewed on request after that. - Data migration from an existing system and customization are quoted per project. - Support and maintenance cover system bugs. - Organizations can buy one product or several Lumora products together. Contact: