Event marketplace and management
Lumora SmartEvents combines a marketplace, where organizers find, book, rent or buy venues, equipment and services, with the tools to plan and run the event itself. Vendors get a storefront, a booking calendar and order fulfillment; organizers get guest lists, vendor contracts, budgets, tickets and a run of show. Payments, deposits, refunds and invoices are handled in the same application.
The work it takes off your plate
01Ticketing platforms charge monthly fees and take a percentage of every ticket.
Lumora SmartEvents is a one-time product purchase, and payments go to your own Stripe or merchant account.
02Booking venues, equipment and services means contacting vendors one by one.
Organizers search one marketplace, check availability calendars and send booking requests from the same place.
03Event plans live in spreadsheets separate from the bookings.
Guest lists, vendor contracts, staff checklists, budgets and the run of show sit alongside the bookings.
04Attendee data stays inside a ticketing vendor's network.
Lumora SmartEvents runs on one agreed hosting environment, managed by Lumora or on your own hosting.
Why it is different
Lumora SmartEvents is a one-time product purchase. The base license covers the product as it is today; the extended license adds 5 years of product updates from the go-live date. Payments run through your own Stripe or merchant account.
Ticket and booking revenue is not shared with a software vendor through a monthly subscription.
Elsewhere: Event and ticketing tools commonly combine a subscription with a fee or percentage on each ticket sold.
Vendor listings, bookings, equipment rental, ticketing, event planning and payments share one set of records for organizers and vendors.
Organizers stop retyping bookings from vendor emails into a planning spreadsheet.
Elsewhere: Organizers often use a ticketing tool, a separate planning tool and direct vendor email.
Each purchase is deployed on one environment: Lumora-managed with hosting included, or your own hosting with application files provided by Lumora.
You decide where attendee and vendor data is kept.
Elsewhere: Subscription event tools typically run only on the vendor's shared cloud.
Capabilities
Vendor directory, equipment and product catalog, service listings, packages, search and reviews.
Used by Event organizers
Browse the vendors listed on the marketplace.
Browse equipment and products available to rent or buy.
List and find event services.
Offer ready-made packages of products and services.
Find listings with search and filters.
Read and leave reviews of vendors.
Availability calendars, booking requests, instant booking, deposits and cancellation policies.
Used by Event organizers, Vendors
See when venues, equipment and services are free.
Send a booking request to a vendor.
Let approved organizers book without waiting for confirmation.
Approve deposits on bookings.
Apply cancellation policies automatically.
Rental categories for AV, staging and seating, decorations, vehicles, power and tents.
Used by Equipment rental companies, Event organizers
Rent sound, lighting and AV equipment.
Rent staging and seating.
Rent or buy decorations and flowers.
Book production vehicles and shuttles.
Rent tents and temporary power.
Merchandise, rental schedules, tickets and QR passes, sponsorship packages and memberships.
Used by Event organizers
Sell event merchandise.
Plan rental periods for equipment.
Sell tickets and issue QR passes.
Sell sponsorship and exhibitor packages.
Offer memberships on a subscription.
Event plans, guest lists and RSVPs, vendor contracts, staff checklists, budgets and the run of show.
Used by Event organizers, Corporate event planners
Lay out the plan for an event.
Manage the guest list and track RSVPs.
Keep vendor contracts with the event.
Give event staff checklists of tasks.
Track spending against the event budget.
Plan the event's schedule minute by minute.
Vendor storefronts, service catalogues, pricing rules, calendar sync, order fulfillment and reviews.
Used by Vendors, Venue hosts
Give each vendor a branded storefront.
Let vendors publish catalogues of their services.
Set prices that change by tier.
Keep the vendor's booking calendar in sync.
Fulfill orders from organizers.
Respond to reviews from clients.
Online card and bank payments, security deposits and holds, refunds and tax invoices.
Used by Event organizers, Vendors
Take card and bank payments online.
Take security deposits and place holds.
Issue refunds automatically.
Issue invoices that include tax.
AI built into the work
Optional helpers that draft, summarise and suggest, each tied to a specific task in the product.
Suggests venues, decor themes and entertainment packages that suit the event type and budget.
Estimates per-head costs for catering, AV and venue hire.
Matches event requirements with well-rated local vendors who are free on the date.
Drafts run-of-show agendas, staffing checklists and guest communication scripts.
Suggests bundles of equipment and services that vendors can offer as discounted packages.
Use cases
| Use case | Who it is for | What it solves |
|---|---|---|
| Corporate conferences and summits | Corporate events | Handle attendee badges, breakout room AV rentals and keynote sessions. |
| Weddings and celebrations | Weddings | Book venues, florists, lighting and catering on one timeline. |
| Festivals and public expos | Festivals and expos | Coordinate vendor stalls, ticket scanning and temporary power. |
Integrations
Stripe
Connects with Stripe.
Apple Pay
Connects with Apple Pay.
Google Wallet
Connects with Google Wallet.
Zoom Webinars
Connects with Zoom Webinars.
Mailchimp
Connects with Mailchimp.
Connects with WhatsApp.
Lumora BizPush
Turns event attendees into leads and keeps sponsor relationships in Lumora BizPush.
Lumora Clarity
Handles vendor payment schedules, deposits and asset depreciation in Lumora Clarity.
Lumora LingoMaster
Translates schedules and signage for attendees.
Security and deployment
Ownership
Every Lumora product is a one-time purchase. You choose how it is deployed, decide whether you want five years of updates, and ask us for changes only when you need them.
Purchase
Buy one Lumora product or several. Each purchased application is deployed on one agreed hosting environment.
With Lumora-managed deployment, hosting is included and our team answers technical questions about the application. Or we provide the application files for your own hosting.
Explore the productsUpdates
The extended license is the base price plus a markup and includes 5 years of product updates from your go-live date. After that, you can renew updates with us.
Started with the base license? You can add updates later by paying the difference in license fees. Support and maintenance cover system bugs; new features are handled as customization.
Ask about the extended licenseCustomization
Need a workflow, field, report or integration the product does not have? We review the request and quote it as its own project.
Data migration from your current system is quoted the same way. If your team has changed the source code, we analyse it first and specific customization charges apply.
Request a customizationWe run the deployment environment for your application. Hosting is included, and our team helps with technical questions about the application.
We provide the application files and your team deploys them on your hosting environment. You may modify the source code; later work by Lumora on modified code is quoted as customization after a code analysis.
Questions
Tell us how you sell, book and run events today. We will walk you through Lumora SmartEvents and any changes your model needs.